U.S. Army Medical Department
Weed Army Community Hospital
Patient Feedback (ICE)
 
Phone Numbers
Appointment Line
(866)957-9224 (WACH)

Directory Assistance
(760)380-1111

Nurse Advice Line
(800)TRICARE(874-2273) Option 1

Pharmacy Refill
(760)380-3127

Patient Advocacy
(866) 957-9224 Option 4

WACH Ombudsman
(760) 380-9889
Patient Referral Office
Physical Address:
Weed Army Community Hospital
Dr. Mary E.Walker Center Front Desk Bldg. 170, Inner Loop Road
Fort Irwin, CA 92310
Business Hours:
Monday-Friday 7:30 a.m. - 4:00 p.m.
Contact Information:
24/7 Hospital Main Desk:
(COM) 866-957-9224 or
(DSN) 470-3114

Appointments: (COM) 1-866-460-5305
or (DSN) 971-866-460-5305

24/7 Tricare: 800-874-2273
The WACH Patient Referral Office
The Referral Management Office is responsible for facilitating the referral process for all Active Duty Service members and TRICARE Prime beneficiaries enrolled in the Weed Army Community Hospital.

Starting the referral process
If a routine referral is necessary, your Primary Care Manager (PCM) will enter your Referral into the computer system. If you wish to see a particular provider or go to a specific facility or clinic, please ensure that your PCM includes this information in the referral. *All referrals for Active Duty Service Members must be reviewed and approved by the Health Center Commander before being forwarded for authorization.

Making a specialty appointment
When you receive your letter of authorization, please follow the instructions in the letter to book your appointment with the network provider. You are only authorized to receive care from a network provider unless your authorization letter specifically states otherwise. When booking your appointment with the specialist, please reconfirm that the provider is a TRICARE network provider. You will be billed for your care under the Point of Service Option if you choose to seek care outside of the network or without authorization.

Additional care provided by a specialist
If your specialist orders additional services, procedures, or follow-up visits, and this care is not included in your authorization letter, the specialist must request authorization for the additional care. If the services are available at the WACH, the care will be delivered here. It is always a good idea to verify that an authorization is in place before going to your appointment. You may always contact the Referral Management Office to verify authorization.