U.S. Army Medical Department
Weed Army Community Hospital
Patient Feedback (ICE)
Phone Numbers
Appointment Line
(866)957-9224 (WACH)

Directory Assistance

Nurse Advice Line
(800)TRICARE(874-2273) Option 1

Pharmacy Refill

Patient Advocacy
(866) 957-9224 Option 4

The Oasis Cafe Dining Facility on Fort Irwin
Physical Address:
Weed Army Community Hospital
Oasis Cafe, 390 North Loop Road
Fort Irwin, CA, 92310
Business Hours:
Monday-Friday 6:00 - 8:30 a.m.

Monday- Friday 11:00 a.m. - 1:00 p.m.

"Grab & Go" Items
Monday - Friday 6:00 a.m. - 1:00 p.m.

The Oasis Cafe is closed on Federal Holidays.
Contact Information:
24/7 Hospital Main Desk:
(COM) 866-957-9224 or
(DSN) 470-5555

Healthy meals and nutritonal snacks
are avaiable - ask our staff for more information on our healthy menus at the Oasis.

Healthy dining at the Oasis Cafe in the Weed Army Community Hospital
The Oasis Café Dining facility welcomes Weed Army Community Hospital patients, visitors and staff to breakfast and lunch Monday through Friday In a clean, comfortable atmosphere. The Oasis also prepares healthy nutritious meals for dining-in or take-away and for those who wish to dine on our patio.

Cafeteria style service offers customers a grill, salad bar, and traditional and ethnic entrees served with vegetables, salads, soups and desserts. In addition to offering hot entrees, patrons in a hurry can elect to purchase "grab-and-go" items, such as sandwiches, coffee, soda and juices and limited hot food items for take-away.

Our venue welcomes gatherings such as Hail & Farewells and promotion events and our dining area can be booked in advance for large lunch parties.

Healthy dining in house or take out!
Improving Your Patient Experience: JOES, ICE and the WACH Customer Survey Card.
Suggestions or improvements on how we may better care for you and improve patient services are welcomed by the command.

We invite you to fill out a WACH survey card, found throughout our facilities, after you use our services. The Interactive Customer Evaluation (ICE) is a web-based tool that collects feedback on services provided by various organizations throughout DoD, including WACH.

JOES, the Joint Outpatient Experience Survey, is a new DoD-wide survey used across all services to gather feedback on specific patient experiences during visits with their provider. When you receive a JOES, please fill it out within one month and give us your honest feedback.

Completing the survey gives you the opportunity to have your voice heard by WACH leadership. We use the survey results to identify areas for performance improvement. You can also formally recognize people or services that performed exceptionally. Additional funds for your hospital are also generated based on your responses and overall satisfaction ratings.

We take these surveys seriously and use your comments and suggestions in our effort to improve services, procedures and facilities to serve the community better.